Help Center

On April 24, 2025 we moved to our own private mobile app and browser experience. You were emailed login instructions as long as you don’t have a past due balance and were subscribed to our email list at that time. Contact us if you lost the invite or need to get your account paid.

Note: if you logged into the mobile app only before accepting the email invite and setting a password, then you won’t be able to log into a web browser. In this case, simply go to the login page and select “Forgot Your Password?”

We're so thrilled you're taking ownership of your education! Shoot us an email and we can talk further.

First, give it a few minutes and also check your spam folder.

If you don't see any emails from us, it's probably because there was a typo on your email address at the time of purchase. Contact us and we'll get it fixed!

Prenatal and postnatal classes are often eligible for reimbursement through most flexible spending accounts (FSA), health savings accounts (HSA) or health reimbursement arrangements (HRA). However, the stipulations and requirements for filing vary greatly depending on insurance plans.

The first step is to contact your FSA/HSA/HRA benefits administrator for more information. Usually, the reimbursement form we provide in the beginning of the birth course is enough for a reimbursement.

However, if it's not enough, contact us and we other procedures we can use that will help.

Please note: if, for whatever reason, your insurance denies your request for reimbursement, we are not obligated to reimburse you on their behalf. We advise all potential students to thoroughly research their insurance benefits before enrolling if reimbursement is a must for them.

We serve a highly engaged audience of expecting and new parents. Do you have resources or products that would meet the needs of our audience members? Contact us and we'll talk.

Do you have an audience that would be interested in our courses? Wanna make some side money? Apply here to become an affiliate!

Yes, we’re so confident you’ll love our courses and community we offer a generous money back guarantee. If you purchased before 10-22-25, your refund window is 30 days. If you purchased on or after 10-22-25, your refund window is 14 days. Out of fairness to all our customers, we cannot extend this under any circumstances - including insurance reimbursement denials or delays.

If you would like to request a refund, contact us.

Please note: we process refunds as soon as possible, but it can take up to 7-10 business days for your funds to show up in your bank.

No problem! Shoot us an email and we'll get back to you within 1-2 business days.